Terms & Conditions

Effective Date: March 16, 2025

Welcome to Flourish Colorado LLC ("we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website www.flourish-colorado.com (the "Site") and any services, features, or content we provide through it, including floral purchases, event planning, delivery services, and health coaching (collectively, the "Services").

By accessing or using our Site or Services, you agree to these Terms. If you do not agree, please do not use our Site.

1. USE OF SITE

You may use the Site for lawful purposes only. You must be at least 14 years old or the age of majority in your

jurisdiction to make purchases on our Site.

You agree not to:

Use the Site in any way that violates applicable laws.
Engage in any activity that interferes with the Site’s functionality or security.
Reproduce or distribute any content from the Site without our written permission.

2. ORDERS AND PAYMENTS

All prices are listed in [USD or local currency] and are subject to change without notice. We accept payment through major credit/debit cards and other secure payment methods offered by through an invoice. This invoice is expected to be paid by the written due date.

We reserve the right to refuse or cancel any order for reasons including but not limited to: product availability, errors in pricing or product description, or suspected fraudulent activity.

3. DELIVERY POLICY

We offer local delivery within the Denver and Front Range Area. Delivery times may vary based on availability, location, and seasonal demand.

Customers are responsible for providing accurate delivery information. We are not liable for failed deliveries due to incorrect or incomplete addresses.

4. SUBSTITUTIONS

Due to seasonal and regional availability, we may substitute flowers or containers with similar items of equal or greater value, maintaining the overall design and quality of the arrangement.

5. REFUNDS & CANCELLATIONS

Cancellations must be made at least 72 hours before the scheduled delivery, unless it is a same-day delivery, with which the owner has agreed to. Then cancellations must be made within at least 2 hours before the scheduled delivery. Orders canceled after this period may not be eligible for a full refund.

If you are dissatisfied with your order, please contact us within 24 hours of delivery. We may offer a replacement at our discretion.

6. CLIENT EVENT CANCELLATION

In the event the Client chooses to cancel their booking, the following terms apply:

Notice of Cancellation: Cancellations must be submitted in writing via email or certified mail. The date of cancellation will be the date such notice is received by Flourish Colorado LLC.
Refunds:
- If cancellation occurs more than [60] days before the scheduled event date, the Client will forfeit the initial deposit, but any additional payments made will be refunded.
- If cancellation occurs within [60] days of the event, [50]% of the total balance is non-refundable.
- If cancellation occurs within [30] days of the event, the full balance is non-refundable.
Non-Transferability: Cancellations cannot be transferred to another date or client without express written approval from Flourish Colorado LLC.
Force Majeure: In circumstances beyond the control of the Client or Flourish Colorado LLC (such as extreme weather, natural disasters, or government restrictions) or if the event is booked before 60 days, both parties will make reasonable efforts to reschedule. If rescheduling is not possible, a partial refund may be granted at the sole discretion of Flourish Colorado LLC, minus any costs already incurred.

7. INTELLECTUAL PROPERTY

All content on the Site, including images, text, logos, and designs, is the property of Flourish Colorado LLC and protected by copyright and trademark laws. You may not use our content without written consent.

8. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Flourish Colorado LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or Services.

9. CHANGES TO TERMS

We may update these Terms at any time. Changes will be posted on this page, and your continued use of the Site after such updates constitutes acceptance.

10. CONTACT US

For questions about these Terms, please contact us at:

Flourish Colorado LLC
kelseyhughes@flourish-colorado.com